PRIVACY POLICY

Fondren Fitness

Effective Date: March 2, 2026

Fondren Fitness (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our mobile application, or interact with our services.

By using our website or app, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

  1. Name

  2. Email address

  3. Phone number

  4. Billing and payment information

  5. Account login credentials

  6. Membership details

  7. Class registrations and attendance

  8. Communications with our team

We may also automatically collect certain information when you access our website or app, such as:

  1. Device type and operating system

  2. IP address

  3. Browser type

  4. App usage data and analytics

  5. Pages viewed and interactions

How We Use Your Information

We use the information we collect to:

  1. Manage memberships and accounts

  2. Process payments and transactions

  3. Schedule classes and services

  4. Communicate updates, promotions, and important notices

  5. Improve our website, app, and services

  6. Ensure security and prevent fraud

  7. Comply with legal and regulatory requirements

Third-Party Services

Fondren Fitness may use trusted third-party service providers (such as Club Automation, payment processors, analytics tools, and marketing platforms) to help operate our business. These providers may have access to personal information only as needed to perform their services and are obligated to protect your data.

We do not sell or rent your personal information to third parties.

Mobile App Data

If you use the Fondren Fitness mobile app, we may collect information necessary for app functionality, including account login, membership status, class bookings, and app usage analytics. This data is used solely to provide and improve the app experience.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance user experience, analyze usage trends, and improve our website and services. You may choose to disable cookies through your browser settings, though some features may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure.

Your Choices and Rights

  1. You may request to:

  2. Access or update your personal information

  3. Opt out of marketing communications

  4. Request deletion of your account information (subject to legal and operational requirements)

  5. Requests can be made by contacting us using the information below.

Children’s Privacy

Fondren Fitness does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Fondren Fitness
tsullivan@fondrenfitness.com
(601) 540-0338